Summary
Watching Sir Clive Thompson, chairman of European Home Retail, Farepak's parent company, trade blows with his bankers, HBOS, makes good television pictures and newspaper copy. American banks also face a universal service obligation - forcing them to provide access to financial services for the low-paid.
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Extract
A Poor Way of Banking
"A firm must pay due regard to the interests of its customers and treat them fairly." This laudable statement is enshrined in the "Principles for Businesses" of the Financial Services Authority.
Given that...See the full content of this document
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